(3) Website analysis
We use the “Google Analytics” service on this website. This is a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. This service enables us to create pseudonymized user profiles and use cookies (see B. 2.). The information generated by the cookie about your use of this website, such as

Browser type/version
Operating system used
Referrer URL (the previously visited page),
Time and country of the server request

are transmitted to a Google server and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services associated with website use and internet use for the purposes of market research and the needs-based design of these websites. This information may also be transferred to third parties if this is required by law or if third parties process this data on behalf of Google. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymized so that an assignment is not possible.

You can prevent the installation of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website and from processing this data by downloading and installing a browser add-on
(https://tools.google.com/dlpage/gaoptout?hl=de).

As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent collection by Google Analytics by clicking on the following link. An opt-out cookie is set which prevents the future collection of your data when you
visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

Disable Google Analytics

Further information on data protection in connection with Google Analytics can be found in the Google Analytics help
(https://support.google.com/analytics/answer/6004245?hl=de).
The cookies are stored for a period of 24 months.

The use of Google Analytics is necessary for the optimization and evaluation of our offer in accordance with Art. 6 Para. 1 lit. f GDPR. You can prevent the collection of data via the following link (opt-out): http://www.google.com/ads/preferences.

(4) Website marketing
We use third-party services for website marketing.

(a) We use marketing services from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

This service gives us the opportunity to place advertisements for our content in a more targeted manner and to evaluate them according to interests. This is done through the use of cookies (see B. 2.), which are stored on your computer system when you access our website via an
advertisement on Google (so-called conversion cookie). This makes it possible to track which page you were redirected from. However, the service does not aim to identify you personally.

If you do not want to participate in the tracking process, you can also refuse the required setting of a cookie – for example, via a browser setting that generally deactivates the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser so that cookies from the domain www.googleadservices.com are blocked. Google’s data protection information on conversion tracking can be found here (https://services.google.com/sitestats/de.html).

The use of this advertising measure by Google is for the purpose of advertising our offer and optimizing the advertising measures. The processing of the data mentioned is necessary to protect our legitimate interest in accordance with Art. 6 Para. 1 lit. f GDPR, i.e. to carry out our business activities.

You can prevent the collection of data via the following link (opt-out): http://www.google.com/ads/preferences.

(b) In addition, we use an advertising measure from the Facebook network, the so-called “Facebook pixel”. This is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. This is a script (“pixel”) that we use on our website. If you are logged into the Facebook Ireland Ltd. website at the same time as visiting our website, Facebook Ireland Ltd. can recognize that you have visited our website. This allows advertisements to be displayed in a more targeted and therefore more interest-based manner on the Facebook Ireland Ltd. network. It also makes it possible to track whether and which users were directed to our offer when they clicked on an advertisement in the Facebook Ireland Ltd. network.

Please refer to the data protection information
(www.facebook.com/about/privacy/) of Facebook Ireland Ltd. for the purpose and scope of data collection and the further processing and use of the data by Facebook Ireland Ltd. as well as your rights and setting options to protect your privacy. You can make your own settings for advertisements on Facebook (https://www.facebook.com/settings?tab=ads).

The use of this advertising measure by Facebook is necessary for the promotion of our offer and the optimization of advertising measures in accordance with Art. 6 Para. 1 lit. f GDPR. Among other things, you can prevent the collection of data via the following links to third-party websites (opt-out): NAI – http://optout.networkadvertising.org/ or EDAA http://www.youronlinechoices.com/uk/your-ad-choices/.

(5) Map service
This page uses the “Google Maps API” for the visual display of map material. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.

Google’s privacy policy can be viewed here: https://www.google.com/policies/privacy/

The data is processed for the purpose of optimizing our offer and our products. The processing of the data mentioned is necessary to protect our legitimate interest in accordance with Art. 6 Para. 1 lit. f GDPR, i.e. to carry out our
business activities.

This data storage can be revoked via the opt-out: https://adssettings.google.com/authenticated.

(6) Web fonts
Fonts that are not stored on our site are integrated on the page. These fonts are provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

When displaying the integrated fonts, your IP address is transmitted to the provider of these fonts.

Google’s privacy policy can be viewed here: https://www.google.com/policies/privacy/

The opt-out at Google can be done here: http://www.google.com/ads/preferences.

The data is processed on the basis of our legitimate interest, i.e. the optimization of our offer and our products in accordance with Art. 6 Para. 1 lit. f. GDPR.

(1) Email/contact form

You can contact us electronically via email or the contact form. In this case, the data you send to us will be transmitted to us and stored by us.

This concerns:

Your name
Date of contact
Your email address
If applicable, further data if you provide it

If you write us an email or use the form and are interested in our services (e.g. want to book an appointment), the legal basis for data processing is Art. 6 Para. 1 lit. b GDPR, otherwise Art. 6 Para. 1 lit. f GDPR (legitimate interest: carrying out our business activities).

This data transmitted to us will only be used to carry out the conversation or book the appointment and will not be passed on to third parties.

We will delete this data when it is no longer needed for the respective purpose. This means when the exchange via email with you has ended and we have completely processed your request.

(2) Telephone
Our website contains a tracking code from Matelso, a service of Matelso GmbH, Heilbronner Str. 150, 70191 Stuttgart. Matelso integrates telephone numbers on our website that enable us to create further evaluations of the call behavior of our website visitors.

This concerns:

Your phone number
Date and time of your call
Duration of your call

As far as it is possible for us based on available customer data, we also link this data with the associated address data record. As part of telephone tracking, this personal data is transmitted to Matelso’s servers and stored there.

We also link the personal data collected as part of telephone tracking with other website analysis data in order to monitor the functionality and user-friendliness of our website and to constantly improve our website.
The legal basis for this data processing is therefore Art. 6 Para. 1 lit. f GDPR (legitimate interest: carrying out our business activities).

You can prevent the collection and forwarding of the aforementioned personal data and the processing of this data by suppressing your telephone number before calling us or by calling from an anonymous telephone number. You can also install a Java-Script blocker, such as www.noscript.net or www.ghostery.com, to prevent the collection of other website analysis data. Further information on data protection when using Matelso can be found at the following link:
https://www.matelso.de/datenschutz/.

(3) WhatsApp
Hairless Skin GmbH uses the messenger service WhatsApp for consulting services for customers and on the services and offers of Hairless Skin GmbH. WhatsApp is part of the company Facebook Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland.

If you communicate with Hairless Skin GmbH via WhatsApp, please note the following information on data transmission and encryption of your data.

When using WhatsApp, Hairless Skin GmbH only stores the personal data that you provide as part of the communication. Consultation contacts are not saved as address book entries. All data and chats will be deleted 14 days after the consultation or treatment.

The service supports end-to-end encryption, so that the communication is not visible to third parties. Please make sure you are using the latest version of the software.

We cannot rule out a merging of the data by the Facebook group with absolute certainty.

Information on which data and information are stored by WhatsApp can be found on the following pages: www.whatsapp.com/legal/?eea=1#privacy-policy-information-we-collect

Please note the terms of use of WhatsApp:
www.whatsapp.com/legal/?eea=1#terms-of-service

Further information and legal notices on the use of WhatsApp can be found on the following pages: www.whatsapp.com/legal/

The basis for data processing is the fulfillment of the contract or for the implementation of pre-contractual measures (Art. 6 GDPR Para. 1 lit. b) GDPR).

Unless otherwise stated above, the processing of your personal data in countries outside the European Union (EU) or the European Economic Area (EEA) is carried out exclusively on the basis of the legal requirements of Art. 44 GDPR. In the present case, this is exclusively the case either on the basis of an adequacy decision by the European Commission (Art. 45 GDPR) and/or on the basis of suitable guarantees (Art. 46 GDPR).

In general, personal data is only stored for as long as it is necessary to fulfill the purpose of the data collection or to comply with the respective statutory retention period. After the purpose ceases to apply or the deadline expires, the data will be deleted.

 

If we have processed personal data from you, you are a data subject within the meaning of the GDPR and you have the following rights against us:

 

Art. 15 GDPR – You can request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data, provided that it was not collected from us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information on their details.
Art. 16 GDPR – You can immediately request the correction of incorrect or the completion of your personal data stored by us.
Art. 17 GDPR – You can request the deletion of your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.
Art. 18 GDPR – You can request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you refuse its deletion and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have objected to the processing pursuant to Art. 21 GDPR.
Art. 20 GDPR – You can receive your personal data that you have provided to us in a structured, common and machine-readable format or request the transfer to another controller.
Art. 7 Para. 3 GDPR – You can revoke your consent once given to us at any time. As a result, we may no longer continue the data processing based on this consent for the future.
Art. 77 GDPR – You can complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our place of business.

 

If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 Para. 1 S. 1 lit. f GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, provided that there are
reasons for this that arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right to object, which is implemented by us without specifying a particular situation.

If you would like to make use of your right of revocation or objection, an e-mail to the above-mentioned e-mail address is sufficient, for example.